Frequently Asked Questions About Outdoor Warehouse Supply

Where is Outdoor Warehouse Supply located, and how do I get there?

Outdoor Warehouse Supply has multiple North Texas locations, including 2791 S Stemmons Fwy, Lewisville, TX 75067 near I-35E and 1212 Municipal Ave, Plano, TX 75074. Both locations are set up for easy access, fast loading, and contractor-friendly pickup of bulk landscaping and masonry materials.

Do I need an appointment to visit or purchase materials?

No appointment is required. Customers are welcome to walk in during business hours to browse materials, ask questions, and make purchases. The Outdoor Warehouse Supply team is available on site to help with material selection and quantity estimates.

Does Outdoor Warehouse Supply offer bulk pricing?

Yes. Outdoor Warehouse Supply offers competitive bulk pricing on many landscaping and masonry materials, especially for contractors and large residential projects. Contractors interested in bulk pricing can also apply through our Wholesale Contractor Application.

Pricing varies by material type and quantity, and staff can help you find the most cost-effective option.

Can I pick up materials myself instead of scheduling delivery?

Absolutely. Many customers choose to pick up materials directly from the Lewisville or Plano location using trucks or trailers. Outdoor Warehouse Supply’s yard setup allows for efficient loading of bulk materials and palletized products. For delivery options, visit our Delivery page.

What types of customers does Outdoor Warehouse Supply work with?

Outdoor Warehouse Supply serves DIY homeowners, professional landscapers, masons, builders, and property managers across the Dallas–Fort Worth area. Whether you’re tackling a weekend project or managing large commercial jobs, our products catalog and in-stock inventory service are built to support both. Industry-related professionals are invited to set up a wholesale account with us by stopping by our office.

How do I choose the right stone, gravel, or soil for my project?

The team at Outdoor Warehouse Supply helps customers compare materials based on use case, drainage needs, appearance, and durability. You can explore options such as natural stone, flagstone, builder stone, and river rock, sand, and gravel. Customers are encouraged to view materials in person to ensure color, size, and texture match their project goals.

Do you ship to other states?

Unfortunately at this time we only offer local delivery services to the DFW area. We are more than happy to work with any customer anywhere who can provide their own freight services.  For details, please contact our sales team via the Contact page or call (972) 423-4001.

Are your products suitable for North Texas soil and weather conditions?

Yes. Outdoor Warehouse Supply stocks materials commonly used in North Texas landscapes, including options that perform well in clay soils, high heat, and seasonal rain. This helps ensure long-term performance for driveways, walkways, beds, and hardscapes.

Many of these materials are featured in our Project Gallery showcasing real local installs.

How much do landscaping materials typically cost at Outdoor Warehouse Supply?

Pricing varies by material, quantity, and whether it’s purchased in bulk or smaller loads. Decorative rock, gravel, soil, and mulch are competitively priced for the Lewisville, Plano and DFW market, and staff can quickly provide estimates based on your project size. You can also use our Landscape Materials Calculator to estimate project needs before visiting.

Do prices differ for bulk orders versus smaller quantities?

Yes. Bulk purchases generally offer better per-unit pricing, especially for materials like gravel, base rock, decomposed granite, and mulch. Outdoor Warehouse Supply helps customers compare bulk versus bagged or partial-load options to maximize value.

Can I get a same-day price quote before visiting?

Yes. Customers can call (469) 807-8663 to request pricing, availability, and material recommendations before arriving. This is especially helpful for contractors or homeowners working on a tight schedule.

Are contractors eligible for special pricing or repeat-purchase benefits?

Outdoor Warehouse Supply regularly works with landscapers, masons, and builders and supports repeat purchasing with consistent inventory access and competitive bulk pricing based on order volume.

How fast can Outdoor Warehouse Supply deliver materials?

Many local deliveries within Lewisville and nearby DFW cities can be scheduled within a short turnaround window, depending on material availability and delivery volume. Same-week delivery is common for most bulk products.

What affects delivery turnaround time?

Delivery timing depends on material type, load size, delivery distance, and seasonal demand. High-demand periods, such as spring and early summer, may require earlier scheduling.

What materials are most commonly ordered in bulk?

Common bulk materials include gravel, natural stone, base rock, decomposed granite, mulch, and soil blends. These are frequently used for driveways, drainage, foundations, and large landscape installations across North Texas.

Are contractor accounts required to purchase from Outdoor Warehouse Supply?

No. A formal contractor account is not required to purchase materials. However, contractors who purchase frequently or in larger volumes may benefit from streamlined ordering and consistent inventory access by working directly with the Outdoor Warehouse Supply team.

What is your Return Policy?

Currently we will only accept returns on the following products:

• Bagged gravel/stones/aggregates/mulches/soils (This does not include concrete/cement products)
• Bottled or canned sealing and cleaning products.
• Bagged polymeric sands/stone dusts.
• Fabric/underlayment/grid rolls.

All returned materials must be unused in original, unopened packaging. Reciept must be present and materials must be returned within 21 days of original purchase. Full details are available on our Return Policy page. 

All of other purchases are final, not eligible for any returns and subject to the terms outlined in our Terms of Service. Delivery items and products are subject to additional charges and fees for any approved returns.

All returns are subject to a 3% transaction fee.

Why should I choose Outdoor Warehouse Supply instead of a big-box store?

Outdoor Warehouse Supply specializes exclusively in landscaping and masonry materials, offering greater selection, bulk availability, and knowledgeable local support. Unlike big-box stores, the focus is on project-specific guidance and materials tailored for DFW conditions.

Learn more about our mission and expertise on the About Us page.